Conflict Resolution Training Course

• Book Here
• Course Fully Booked or Expired
• Wimborne Venue
• £159 Per Person
• 12 Places Available
• Timings: 09:00 to 17:00. Ends Thu 5th Jun.

⭐ Rated 4.4 / 5 By Our Clients

Course Information

This qualification provides employees with a foundation in conflict resolution. Emphasis is placed on the importance of personal safety when assessing risks, managing escalation, and de-escalating confrontational behaviour in a workplace situation....

Who Should Attend?

This qualification is ideal for anyone who requires training in conflict management. It is appropriate for a wide range of sectors and is suitable for anyone who has a customer facing role, dealing with service users or the public. It is also a useful qualification for individuals who would like a better understanding of how to prevent conflict situations from arising and who would like to gain more confidence in being able to deal with conflict situations.

Joining Instructions

Specific Conflict Resolution And Personal Safety joining instructions will be supplied to you (if appropriate) once your booking is confirmed. If, once confirmation has been received, you are in anyway unsure of what prerequisites or items you need to bring or provide, then your dedicated training manager or the trainer conducting your course will be able to confirm this with you. Contact numbers and ways to get in touch will be provided.

Course Agenda

Positive communication Managing customer expectations The difference between assertiveness and aggression Human responses in conflict situations including effects of fear, the “fight” reaction, triggering an angry response in others Assessing and reducing the risks in conflict De-escalating conflict in emotive situations Confronting unacceptable behaviour Good practice following a conflict situation.

1 day - 9am - 4.30pm

Training Venue

Welcome to The Training Centre in Wimborne! Nestled in a charming town, this venue is easy to reach. Simply take the A31 exit towards Wimborne Minster and follow the signs to the town centre. Once youre on Station Road, continue until you arrive at Riverside Park. During your visit, enjoy complimentary refreshments including tea, coffee, fruit, and biscuits. A delicious lunch will also be provided, so please let us know if you have any dietary requirements. We look forward to welcoming you and ensuring you have a fantastic experience!

Training venue location and streetview links can be found here.

Accreditation

Upon successful completion of the Conflict Resolution training course, candidates will receive a temporary certificate of attendance from Xyz Training Group. This certificate serves as proof that the candidate has completed the course and has gained knowledge and skills in conflict resolution. It can be used to showcase their professional development and commitment to resolving conflicts in the workplace.

For National Training Card members, the accreditation gained from the Conflict Resolution training course will be automatically added to their account. This means that their training record will reflect their completion of the course and their competency in conflict resolution. This accreditation can also be used to demonstrate their continuous professional development to employers and clients.

The Conflict Resolution training course is part of the Conflicts family of training courses. As such, successful candidates will not only gain a certificate of attendance, but also the knowledge and skills necessary to effectively manage and resolve conflicts in the workplace. This course is accredited by Xyz Training Group and is recognized by employers and organizations, making it a valuable addition to any candidates professional portfolio.

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More Information

At Xyz Training Group, we understand that conflicts can arise in any workplace or personal setting. Thats why we offer our highly effective Conflict Resolution training course. Whether youre a candidate looking to improve your skills or a client with a group of people in need of training, our course is the perfect solution.

Our course is designed to equip individuals with the necessary tools and techniques to effectively manage and resolve conflicts. Our experienced trainers will guide you through real-life scenarios and provide practical strategies for handling conflicts in a professional and respectful manner. With our training, youll gain the confidence and skills to navigate any conflict situation with ease.

As one of the UKs largest dedicated training groups, we have the resources and expertise to deliver our Conflict Resolution course at over 50 centres across the country. This means that no matter where you are located, you can access our training and reap its benefits. Additionally, we also offer the option of a dedicated course for clients, tailored to their specific needs and delivered at their preferred location.

At Xyz Training Group, we are committed to providing our clients with the best value for their money. Thats why we offer our unique Lowest Price Guarantee. We guarantee that you wont find a lower price for the same course anywhere else. This is our way of ensuring that our clients receive the highest quality training at the most competitive price. So why wait Enrol in our Conflict Resolution course today and see the positive impact it can have on your personal and professional life.

Group Bookings

If you have an enquiry or a need to train 4 or more persons, then why not ask us to deliver you a private Conflict Resolution And Personal Safety course either on your premises or at one of our nearby training centres on any date that's convenient to you?

The price per person is always comparible if not better than joining one of our open course events and you will benefit from the added convenience of not only selecting the date and venue, but we'll also tailor certain elements of the training to your specific application..

In addition to that, if your delegate numbers are low and you don't have an urgent need to have the training in the next few weeks, then talk to us about setting up an open event near to you on a date of your choosing. The course will definitely go ahead as scheduled and you won't need to travel. Minimum 2 delegates.

Whatever your general requirement, make an enquiry here.

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