Handling Difficult Conversations Confidently Training Course

• Starts from £ Per Person
• Lowest Price Guaranteed
• Handling Difficult Conversations Confidently Training Available UK Wide
• Open Courses Set Up On Request (2 persons min)
• On Your Premises Or Ours. Weekends & Short Notice Available

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Course Information

The Handling Difficult Conversations Confidently course aims to proved substantive training to anyone working in or coming in contact with Conflicts during the normal course of their occupation

Who Should Attend?

Any person who requires the need to be trained in Handling Difficult Conversations Confidently through the course of their normal working duties. This course is suitable for anyone working in the Conflicts arena or Human Resources sector

Course Agenda

In this one-day training course, you will learn how to handle difficult conversations confidently and effectively. We will explore different techniques and strategies to help you navigate challenging situations and achieve positive outcomes. This course is part of our Conflicts family of training courses.

The course will begin with an overview of what constitutes a difficult conversation and why they are important to handle properly. We will then delve into the key skills needed to manage these conversations, such as active listening, empathy, and assertiveness. Through interactive exercises and role-plays, you will have the opportunity to practice these skills in a safe and supportive environment.

Next, we will cover specific techniques for handling difficult conversations, such as reframing, de-escalation, and setting boundaries. You will also learn how to effectively manage emotions and maintain control during these conversations. We will discuss common challenges and how to overcome them, as well as how to handle difficult personalities and high-stress situations.

Finally, we will explore how to follow up and maintain positive relationships after a difficult conversation. You will leave this course with a better understanding of how to handle difficult conversations confidently and the tools to successfully navigate them in the future. Our experienced trainers will provide you with practical tips and strategies that you can apply immediately in your personal and professional life. Dont miss this opportunity to enhance your communication skills and become a more effective and confident communicator.

Training Venue

Discover the Power of Handling Difficult Conversations Confidently

Discover the benefits of our Half Day course, designed for a maximum of 12 participants. Nationwide Coverage with 20+ Years of Experience

Benefit from our nationwide coverage and over 20 years of experience in delivering this course. Get Access to Exclusive Features and Support

Take advantage of our fully accredited course, lowest price guarantee, and dedicated account manager. Gain access to our advanced online training management system and choose your preferred start date and training times.

Accreditation

Candidates who successfully complete the Handling Difficult Conversations Confidently training course will receive a temporary certificate of attendance from Xyz Training Group. This certificate serves as proof of their participation and completion of the course.

For National Training Card members, their accreditation will be automatically added to their account upon completion of the course. This means that they will not only receive a certificate of attendance, but also have the course accreditation reflected in their training records.

The Handling Difficult Conversations Confidently training course is part of Xyz Training Groups Conflicts family of courses. It is designed to equip candidates with the necessary skills and techniques to effectively handle challenging conversations in a confident and professional manner. By completing this course, candidates will not only gain a valuable skillset, but also a recognised certificate that can enhance their career prospects.

More Information

Are you tired of avoiding difficult conversations or struggling to handle them confidently Look no further than Xyz Training Groups Handling Difficult Conversations Confidently course. With our extensive experience and expertise in the Conflicts family of training courses, we guarantee to equip you with the necessary skills and techniques to navigate through challenging conversations with ease.

Our training course is perfect for anyone looking to improve their communication skills and handle difficult conversations effectively. Whether you are a candidate seeking personal development or a client with a group of people, our course is tailored to meet your specific needs. With over 50 centres across the UK, we offer both open courses and dedicated courses for clients, making it convenient for you to access our training.

At Xyz Training Group, we understand the importance of delivering high-quality training at an affordable price. Thats why we offer our unique Lowest Price Guarantee to every client. You can trust us to provide top-notch training without breaking the bank. Our goal is to make sure that you get the best value for your investment and leave our course feeling confident and equipped to handle any difficult conversation that comes your way.

Dont let difficult conversations hold you back any longer. Enrol on Xyz Training Groups Handling Difficult Conversations Confidently course and take the first step towards becoming a skilled communicator. With our expertise, convenient locations, and unbeatable prices, theres no reason to hesitate. Book now and join the many satisfied clients who have successfully improved their communication skills with us.